Understanding the Override feature

Oberlo has an "Override" feature, which is used in several cases:

-If you have already AliExpress products added to your Shopify store and you want to connect them to the Oberlo app;
-If you have accidentally unsynced the Shopify product from the Oberlo app and you want to sync them back;
-If you want to change the supplier for the product.

The Process of Overriding the Product

1.  Add new supplier's product to the Import List.
2. From the Import List, click "More actions" and "Select Product to Override".

3. From the pop-up menu, select your existing Shopify product.
4. If you want to replace the product title, description or images, mark the checkboxes below. If you do not mark these options, the product title, description and images will stay the same as in your existing Shopify product.
5. To complete the override process, click "Import And Override".

6. If you have any orders that haven't been ordered from the supplier, Oberlo will ask you to match product variants for those orders. For example, the old product variant "Blue" should be mapped with the new product variant "Blue". 

Other Information

Oberlo does not delete the product, which means that your product ID, product URL, and product statistics remain the same. 

Oberlo replaces your existing product variants to the original defaults, so, do not forget to customize your variants if needed.  

If you had any orders placed by your customers when the product was out-of-sync with Oberlo, Oberlo will not import these orders to your Oberlo app anymore. 

Related Articles

Why Can I Not See My Orders in Oberlo?
How to Import Products
How to Ship an Order Once You Have Made a Sale
How to Create a Draft Order

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