Ordering products one by one 

Once you receive an order and it shows up on Oberlo > Orders page, simply click on the orange "Order Products" button. If you do not see the order in Oberlo, check out this article for the possible causes. 

If you haven't assigned your credit card in advance, you will need to fill in your credit card details, choose the preferred shipping method and confirm the payment for the order.

Only Visa, Mastercard or Maestro credit/debit cards can be used to pay for the products. You can choose to save your card details for future orders by checking the "Remember This Card for Future Orders" box. 

After you place an order, there is nothing else you need to do! Our system will pass your order to the supplier and they will fulfill it for you. 

Therefore, the tracking code will appear next to the order in Shopify and Oberlo automatically within 2-5 business days. You will always be able to check your order status directly on Orders page.

Once the supplier ships your order, the status will change from "Order Placed" to the green "Shipped" in Oberlo, and from "Unfulfilled" to "Fulfilled" in Shopify automatically.

Ordering products in bulk

You can quickly order your Oberlo Supply products by using the bulk-ordering feature. The total amount of orders will be shown at the top of the "Orders" page. 

Use the "Order All" button to initiate the order processing page. If you have a lot of orders then you might need to wait until all orders are loaded before you can take any further action.

At the top of the page, you will see a notification with a number of orders, which cannot be processed because the supplier does not ship to that country or the product is out of stock. 

If you do not want to process some of the orders at the moment, you can simply remove them from bulk order by clicking "X". 

Oberlo automatically selects the cheapest shipping method for you. Since some suppliers offer several shipping methods, you can click on the shipping option and choose your preferred one. 

Once you are ready, press "Proceed to Payment" and you will be asked to enter your payment card details.

Fill in your card details and confirm the payment for all orders. That's it! Everything else will be done automatically.  

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