When you sell products with Oberlo, the products are shipped directly from a supplier to your customer. When you purchase a product from a supplier, you also pay for the shipping. Oberlo doesn't import the product's shipping information such as shipping cost, shipping methods or delivery time to your Shopify store. This means that you need to set up your shipping settings in your Shopify admin.


On this page:


Find product shipping information

When you purchase a product from a supplier, you also pay for the shipping. The shipping cost depends on the shipping method, product weight, and the destination country. In Oberlo you can only preview the product shipping information. You can find the potential shipping cost, shipping methods, and the estimated delivery time in the Import List.

Steps:

  1. From your Oberlo admin, go to Import List.
  2. Find the product which shipping information you want to check.
  3. Go to the Variants tab.
  4. Click the dropdown arrow in the Shipping column.
  5. Select the country you're planning to sell your products.
  6. Review the product's shipping information.

When you search for products, you can also review the product's shipping information on each product details page in Oberlo and AliExpress.

Note: Oberlo doesn't import the product's shipping information such as shipping cost, shipping methods or delivery time to your Shopify store. This means that you need to set up your shipping settings in your Shopify admin.


Decide on your shipping strategy

Before you set up your shipping settings, you need to decide on your shipping strategy. These are the two most common shipping strategies:

  • Charge for the product and the shipping separately.
  • Include the potential shipping cost in your product price and offer free shipping.

Unexpected shipping costs are one of the top reasons customers abandon their carts. Offering free shipping is a great way to reduce carts being abandoned.

You also need to consider the countries you want to sell to, because the shipping costs are different depending on the supplier and the destination country. For this reason, it’s best to start selling with one or two target countries and then expand once you’re comfortable with the dropshipping process. Learn more about shipping strategies for dropshipping.


Decide on your shipping settings setup

To decide on your shipping settings setup you need to get familiar with the main components of your shipping settings:

Shipping profiles

In Shopify you can use different shipping profiles to customize your shipping settings to suit your business needs. A shipping profile is a set of settings for specific products and locations. By default, every Shopify store is created with the General shipping rates profile that contains shipping rates for all your products. When you import a new product to your Shopify store, then it’s added to this profile.

  • If you want to have the same shipping rules for all of your products, then you only need to use the General shipping rates shipping profile.
  • If you want to have different shipping rules for different products or locations, then you need to use the Custom shipping rates shipping profile to create custom shipping profiles. These profiles have to be created manually by you and you can have up to 100 of them.

Locations

A location is the place where you stock your products. Oberlo products are assigned to the Oberlo App location in Shopify by default. Therefore, when you set up your shipping settings, you need to make sure that the Oberlo App location is included in the shipping profile. Otherwise, your customers won't see shipping options at checkout and won't be able to purchase from your store.

Shipping zones and rates

Every shipping profile needs to have shipping rates and shipping zones. A shipping zone is a group of countries or regions that have the same shipping options. These are the countries you sell products to.

Shipping rates are the shipping options that your customers see at the checkout. You can set up a shipping rate name and how much you charge for this shipping option. For example, a shipping rate can be named as Standard Delivery and cost $5.00 USD. This means you can set up different shipping options and prices for different countries.

If you want to apply different rates for certain shipping zones, then you can create multiple shipping zones. For example, you may want to charge $3.00 USD to the USA, however, $5.00 USD to Canada.


Set up general shipping rates

If you want to have same shipping rules for all your products, then you need set up and use the General shipping rates shipping profile.

Steps:

  1. From your Shopify admin, go to Settings > Shipping and delivery.
  2. In the General shipping rates section, click Manage rates.
  3. Review if all your products are in the Products section. Products that are assigned to other shipping profiles are excluded from this shipping profile.
  4. In the Shipping from section, make sure that the Oberlo app location is included.
  5. Optional: If you already have any shipping rates present in your shipping profile, then delete them. They're calculated shipping rates that don't work with Oberlo.
  6. In the Shipping to section, click Create shipping zone to create a new shipping zone.
  7. In the Zone name field, give a name to your new shipping zone.
  8. In the Countries field, add countries to this shipping zone. To add all countries at once, select the Rest of the world.
  9. Next to your created zone, click Add rate. Make sure that the Set up your own rates option is selected.
  10. In the Rate name field, create a name for your rate. Your customers will see it on the checkout.
  11. In the Price field, add the shipping cost you want to charge your customers. To make shipping free, enter 0.00.
  12. Optional: Click Add conditions to customize your shipping rate based on product weight or on order price.
  13. Click Done and then Save to confirm.

Set up custom shipping rates

If you want to have different shipping rates for certain products or locations, then you need to create a new shipping profile. This option can be useful when you're selling our own products and dropshipping Oberlo products on the same Shopify store.

For example, you can charge $2.00 USD shipping cost for Oberlo products and $5.00 USD for the products you ship on your own. If your customer purchases two products from different locations, then they receive a combined shipping cost $7.00 USD in the checkout.

Steps:

  1. From your Shopify admin, go to Settings > Shipping and delivery.
  2. In the Custom shipping rates section, click Create new profile.
  3. Add a name for your new shipping profile.
  4. In the Products section, select the products that you want to add to this shipping profile.
  5. In the Shipping from section, select the location that you want to apply to this profile. If you add Oberlo products to this profile, then select the Oberlo app location.
  6. In the Shipping to section, click Create shipping zone to create a new shipping zone.
  7. In the Zone name field, give a name to your new shipping zone.
  8. In the Countries field, add countries to this shipping zone. To add all countries at once, select the Rest of the world.
  9. Next to your created zone, click Add rate. Make sure that the Set up your own rates option is selected.
  10. In the Rate name field, create a name for your rate. Your customers will see it on the checkout.
  11. In the Price field, add the shipping cost you want to charge your customers. To make shipping free, enter 0.00.
  12. Optional: Click Add conditions to customize your shipping rate based on product weight or on order price.
  13. Click Done and then Save to confirm.

To make sure that you have set up your shipping settings correctly, you can visit your Shopify store as a customer, add a product to the shopping cart, proceed to the checkout, and check if the shipping options are displayed as intended.

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