When you sell products with Oberlo, the products are shipped directly from a supplier to your customer. You pay for the shipping of a product when you purchase a product from a supplier on AliExpress.

When customers order from your store, they need to choose how they want that product delivered to them. For customers to pick the shipping method during checkout, you need to set up your shipping settings in your Shopify admin because Oberlo doesn't automatically import the supplier's shipping methods to Shopify.

To set up Shopify shipping options for your customers, you need to choose your shipping strategy, view the shipping methods your suppliers have, and set up your Shopify shipping settings based on your supplier's shipping options.


On this page:


Choose your shipping strategy

Before you set up your shipping settings in Shopify, you need to decide on your shipping strategy. These are the two most common shipping strategies:

  • Charge for the product and the shipping separately

  • Include the potential shipping cost in your product price and offer free shipping

Unexpected shipping costs are one of the top reasons customers abandon their carts. Offering free shipping is a great way to reduce carts from being abandoned.

Shipping costs can vary depending on the supplier and the destination country. To keep your shipping costs more predictable, it’s best to start selling to one or two countries and then expand once you’re comfortable with the dropshipping process.

Learn more about shipping strategies for dropshipping.


Find product shipping methods

When you purchase a product from a supplier, you must also pay the supplier for the shipping of that product. The shipping cost depends on the shipping method, product weight, and destination country.

Oberlo doesn't import the product's shipping method into Shopify, so you need to use supplier shipping methods to set up Shopify shipping for customers to choose during their checkout.

You can find the supplier shipping methods, cost, and the estimated delivery time on Oberlo’s Import List.

Steps:

  1. From your Oberlo admin, click Import List.

  2. Find the product you want to learn about its shipping methods.

  3. Click the Pricing tab.

  4. In the Show shipping to section, click CHANGE.

  5. In the Calculate your shipping price by country section, select the country where you want to sell and ship your products.

  6. Optional: Select the shipping method you want Oberlo to use for calculating your profit for that product, and then click OK. You can only pick one shipping method to use for calculating the profit of that product at a time. This doesn't impact any shipping setting.

You can also review the product's shipping method on each product details page in AliExpress.

Steps:

  1. From your Oberlo admin, click Products.

  2. Click the product you want to see its details.

  3. Click Open Original.

Steps:

  1. From your Shopify admin, click Products.

  2. Click the product you want to see its details.

  3. Click More actions.

  4. Click Open original product.

On the AliExpress product page, you can click the name of the shipping method and select a country in the Ship to section to list all the shipping methods for that destination.


Choose your Shopify shipping settings

To choose how to set up your shipping settings, you need to get familiar with the following Shopify shipping options:

Locations

A Location in Shopify is a place where the products you sell are stocked. Oberlo products are assigned to the Oberlo App location in Shopify by default. When you set up your shipping settings, make sure that the Oberlo App location is listed in the Shipping from section so customers can select a shipping method and purchase from your store.

Shipping profiles

In Shopify, you can use different shipping profiles to customize your shipping settings to suit your business needs. A shipping profile is a set of shipping settings for specific products and locations.

Every Shopify store is created with the General shipping rates profile that contains shipping rates for all your products. When you import a new product to your Shopify store, then it’s added to this profile.

There are several ways to set up your shipping profiles:

  • If you want to have different shipping rules for different products or locations, then you need to set up Custom shipping rates to create custom shipping profiles. These profiles have to be created manually by you and you can have up to 100 of them.

Learn more about Shopify shipping profiles.

Shipping zones and rates

Every shipping profile needs to have a shipping zone and shipping rate.

A shipping zone is a group of countries or regions that have the same shipping options. These are the countries where you ship your products.

Shipping rates are the shipping options that your customers see at the checkout. You can set up a shipping rate name and how much you charge for this shipping option. For example, a shipping rate can be named Standard Delivery and costs $5.00 USD. You can set up different shipping options and prices for different countries.

If you want to apply different rates for certain shipping zones, then you can create multiple shipping zones. For example, you may want to charge $3.00 USD to the USA, however, $5.00 USD to Canada.


Set up general shipping rates

If you want to have the same shipping rules for all your products, then use the General shipping rates shipping profile.

Steps:

  1. From your Shopify admin, go to Settings > Shipping and delivery.

  2. In the General shipping rates section, click Manage rates.

  3. Make sure all the products you want to sell are in the Products section.

  4. In the Shipping from section, make sure that the Oberlo app location is listed. If Oberlo is not listed, then go to the Not shipping from section, click Add rates next to Oberlo. Select the rate you want to use and click Done.

  5. Optional: If you already have any shipping rates present in your shipping profile, then delete them. These are calculated shipping rates that don't work with Oberlo.

  6. In the Shipping to section, click Create shipping zone.

  7. In the Zone name field, enter a name to your new shipping zone.

  8. In the Countries field, select the countries you want to add to this shipping zone. To add all countries at once, select the Rest of the world.

  9. Click Done.

  10. In the section of the zone you created, click Add rate.

  11. Make sure that the Set up your own rates option is selected.

  12. In the Rate name field, enter a name for your rate that your customers will see at checkout.

  13. In the Price field, enter the shipping cost you want to charge your customers. To make shipping free, enter 0.00.

  14. Optional: Click Add conditions to customize your shipping rate based on product weight or order price.

  15. Click Done, and then click Save.


Set up custom shipping rates

If you want to have different shipping rates for specific products or locations, then you need to create a new shipping profile. This option can be useful when you're selling your own products and dropshipping Oberlo products on the same Shopify store.

For example, you can charge $2.00 USD shipping cost for Oberlo products and $5.00 USD for the products you ship on your own. If your customer purchases two products from different locations, then they receive a combined shipping cost of $7.00 USD in the checkout.

If a product or variant isn't in a custom profile, then it uses the general shipping rates in your general profile.

Steps:

  1. From your Shopify admin, go to Settings > Shipping and delivery.

  2. In the Custom shipping rates section, click Create new profile.

  3. Enter a name for your new shipping profile.

  4. In the Products section, click Add products. Select the products that you want to add to this shipping profile. Click Done.

  5. The Shipping from section lists the locations your products ship from.

    • To add a location, go to the Not shipping from section, click Add rates next to the location you want to ship from. Select the rate you want to use and click Done. If you add Oberlo products to this profile, then select the Oberlo app location.

    • To remove a location, click Manage next to the location you want to remove, select Remove rates for, and click Done.

  6. In the Shipping to section, click Create shipping zone.

  7. In the Zone name field, enter a name to your new shipping zone.

  8. In the Countries field, select the countries you want to add to this shipping zone. To add all countries at once, select the Rest of the world.

  9. Click Done.

  10. In the section of the zone you created, click Add rate.

  11. Make sure that the Set up your own rates option is selected.

  12. In the Rate name field, enter a name for your rate that your customers will see at checkout.

  13. In the Price field, enter the shipping cost you want to charge your customers. To make shipping free, enter 0.00.

  14. Optional: Click Add conditions to customize your shipping rate based on product weight or order price.

  15. Click Done, and then click Save.

To make sure that you have set up your shipping settings correctly, you can visit your Shopify store as a customer, add a product to the shopping cart, and proceed to checkout where shipping options are displayed.

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