Logging into the Account

If your Oberlo account is connected to a Shopify store, you can simply enter your Oberlo account through Shopify admin > Apps page.

Once you are logged in, we highly recommend changing the password.

If your Oberlo account is not connected to the Shopify store, go to app.oberlo.com/login and click Forgot Password. You will get a letter to your email address from which you will be able to set a new password. 

Access to the Oberlo Account Is Blocked

The Oberlo account becomes inactive in such cases:

-Oberlo is uninstalled from Shopify
-Shopify store is closed
-Shopify store is paused/frozen
-If the Shopify trial period is over and you haven't added your payment card to Shopify. You will be able to start from where you left off once you pay for your Shopify subscription plan.

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