Staff accounts let your staff members access your Oberlo admin by using their unique login credentials. You can set an access level for each staff member to determine which parts of your Oberlo admin they can view and adjust.

The staff accounts feature is available only with the Boss plan. Check your plan and consider upgrading if your plan does not support staff accounts.


On this page:


Staff access levels

You can assign different access levels to your staff members to Oberlo without giving them access to sensitive information.

You can assign one of the following access levels to your staff members:

Limited access

With Limited access, you can choose the Oberlo admin pages that a staff member can view and adjust. You can allow access to the following pages:

  • Dashboard

  • Orders

  • Products

  • Settings

If a staff member requires more permissions, such as Notifications or Account settings, you will need to give them Full access.

Full access

Full access provides a staff member with view and edit access to the entire Oberlo admin, excluding the Staff permission settings. Full access staff account can't create and manage other staff accounts.

Admin

With admin access, a staff member can access any part of the Oberlo admin and can create and manage other staff members. Provide admin access to your store cautiously.


Add a staff account

You can add a staff account by sending an email invitation. Each staff member needs to use an email address that is not yet used in Oberlo. You can have an unlimited amount of staff accounts.

Steps:

  1. From your Oberlo admin, click Settings > Staff permissions.

  2. Click ADD.

  3. Enter your staff member’s email address, and choose their access level.

  4. Click INVITE.

Your staff member receives an email with an invitation to manage your Oberlo admin. They need to click the link in the email invitation to finish setting up their staff account name and password.


Edit a staff account

You can change the access levels of your staff members any time you want.

Steps:

  1. From your Oberlo admin, click Settings > Staff permissions.

  2. Click on the staff account name that you want to edit.

  3. Select another access level.

  4. Click SAVE.

You can manage the status of a staff account. This means that you can deactivate a staff account and your staff member won't be able to log into your Oberlo admin until you make their account active again.


Remove a staff account

You can remove a staff account at any time. When you remove a staff account, then your staff member won't be able to log into your Oberlo admin.

Steps:

  1. From your Oberlo admin, go to Settings > Staff permissions.

  2. Click on the staff account that you want to remove.

  3. Click REMOVE.

You can add a staff account that was removed if their email is still not used in Oberlo.

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