Changing Subscription Plan
To change your Oberlo subscription follow these steps:
- In Oberlo, click on the arrow next to your name
- Click Account.
- Go to Your plan tab and then click Select plan.
4. Review the differences between the Oberlo subscription plans and click Select to choose a preferred subscription plan
Once you select and confirm your new subscription plan, it will take effect immediately; therefore, you can use the features and benefits of the subscription plan right away. You will be charged the subscription fee on the payment card which is associated with your Shopify account.
Incorrect Subscription Charges
If you think you have been charged incorrectly, please email us at firstname.lastname@example.org and write us the following information:
1. You Shopify store URL
2. How much you have been charged incorrectly.
3. Which time period you have been charged incorrectly for.
Our team will investigate your request and issue a refund if necessary.