If you want to cancel your Oberlo account, then you can do it at any time.

To cancel your Oberlo account and keep your Shopify store, you can uninstall the Oberlo app from your Shopify store.

To cancel both your Shopify and Oberlo accounts, you can close your Shopify store which automatically cancels your Oberlo account.

If your Oberlo account isn't connected to a Shopify store and you want to cancel it, then you need to contact the Oberlo Support team.


On this page:


Uninstall Oberlo from your Shopify store

If your Oberlo account is connected to a Shopify store and you want to cancel it, then you have to uninstall the Oberlo app from your Shopify store.

Steps:

  1. From your Shopify admin, go to Apps.

  2. Click Delete next to Oberlo.

  3. In the Select a location field, select a location in Shopify to inherit Oberlo’s app location inventory.

  4. Click Delete.

If you're on the Boss plan in Oberlo and you uninstall Oberlo from your Shopify store, then your plan is automatically switched to the free Explorer plan and you're issued a refund for unused days.


Close your Shopify store

If you don't want to run your online store anymore, then you can close it. Before you close your store, you have to pay any outstanding charges. Once you close your Shopify store then your active Oberlo plan is automatically canceled.

Steps:

  1. From your Shopify admin, go Settings > Plan and permissions.

  2. From the Store status section, click Sell or close.

  3. Click Close store.

  4. Enter your store’s password and click Confirm.

Instead of closing your store, you can pause your Shopify store without losing information and paying no monthly fee.

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