You can only have one Oberlo account with the same email address. If you want to use the same email address to create a new Oberlo account, then you need to change your email address in the profile settings of your old account or deactivate your inactive Oberlo account depending on your account’s status.

However, you can’t connect your new Oberlo account to your old Shopify store. You need to create a new Shopify store.


On this page:


Deactivate your Oberlo account

If you can’t log in and access your Oberlo account, then it means that your Oberlo account is inactive. You can deactivate your account and then create a new Oberlo account with the same email address.

Steps:

  1. Go to www.oberlo.com website, and then click Log in.

  2. Enter your account credentials, and then click LOG IN.

  3. Click Deactivate Oberlo account.

  4. Click DEACTIVATE ACCOUNT.

  5. Enter the email address that you used for your old Oberlo account and a password.

  6. Click JOIN OBERLO FREE.

After you create a new Oberlo account, you can connect it to a new Shopify store. You can’t connect your new Oberlo account to your old Shopify store.


Change your email address for your Oberlo account

If you can log in and access your Oberlo account, then it means that your Oberlo account is active. You can change your email address in your Oberlo profile settings to another email and then use your original email address to create a new Oberlo account.

Steps:

  1. From your Oberlo admin, click your account name > Account settings.

  2. In the Email field, enter another email address to make your current email address available.

  3. Click SAVE.

  4. Go to www.oberlo.com website, and then click BECOME A MEMBER.

  5. Enter the email address that you used for your old Oberlo account and a password.

  6. Click JOIN OBERLO FREE.

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