If you need to change your order's shipping address or change products in your order, then you can edit your order's information in your Shopify admin. When you edit your order information in Shopify, then it's automatically updated in Oberlo. You can edit your order information and products only for unfulfilled Shopify orders.


On this page:


Change your order's shipping address

You can change your order's shipping address in your Shopify admin for your unfulfilled orders. If you've already placed your order with the supplier, then you need to contact the supplier and ask them to change the shipping address.

Steps:

  1. From your Shopify admin, click Orders.

  2. Click the order that you want to edit.

  3. In the SHIPPING ADDRESS section, click Edit.

  4. Update the shipping address, and then click Save.

  5. From your Oberlo admin, click Orders, and then check if your order's shipping address has been updated.


Change your order's products

You can add, remove, or adjust product quantity in your Shopify orders. You can edit only unfulfilled Shopify orders. For example, your customer places an order with your store and then asks you to add one more product to their order. Learn more about editing orders.

After you edit your order in Shopify, then it's automatically updated in Oberlo.

Steps:

  1. From your Shopify admin, click Orders.

  2. Click the order that you want to edit.

  3. Click Edit.

  4. Edit your order:

    1. To adjust product quantity, click Adjust quantity.

    2. To remove a product from your order, click Remove item.

    3. To add a new product to your order, click Browse > select a product > click Done.

  5. Click Update order.

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